Update from Giant following recent cyber attack
News from our business partners
We would like to sincerely apologise for the inconvenience and frustration to all those impacted as a result of the cyber-attack to our network on the 22nd September 2021. With instances related to a cyber-attack, there are certain protocols that must be followed to ensure that the integrity of the investigation is not compromised and therefore we unfortunately were unable to communicate as quickly and openly as we wanted to.
We can now confirm that all portals are up and running as usual. Since the incident we have advanced over 9,000 workers and are now on track to pay all impacted workers by Friday this week for any timesheets not processed last week. This will be paid together with any additional timesheets we have since received.
Our teams will be available to support all workers via their portal, live chat and phones from 9am Wednesday 29th September 2021.
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