Alex Parker Managing Director ExcelRedstone, Managed Services offers advice to REC members on Moving Office: Time to Hang Up the Traditional PBX Phone System

Filed under Business partner update

Tuesday, 07 August 2018

Planning an office move? This is the perfect opportunity to re-evaluate your IT and communications. 


Communication tools are business critical for recruitment organisations. When moving office it’s important to keep the business ‘open as usual’ and have a lines of communication open to clients and candidates at all times.

If you are currently using a traditional PBX phone system then you’ll need to factor in moving the system to the new location. This could leave you facing a period of communications downtime - missing calls from clients - even losing a candidate placement or that new client as a result. There is nothing worse than a missed opportunity.

Telecoms downtime is a difficult thing to get around, and even with careful planning, it is not always possible to avoid it. The PBX is fast becoming an outdated system, often requiring high levels of maintenance, lower levels of productivity, and ultimately a decline in profits as a result of these factors combined. This is why moving office is the best time to re-evaluate your communication network and think about moving to hosted, or Cloud, communications. 

Hanging up the PBX and moving to the Cloud 

Switching to the Cloud and hanging up your traditional PBX system can have huge benefits for your business. While the traditional PBX was desk based, hosted voice solutions allow for flexible working and collaboration, unifying desk and mobile devices with voice, video, instant messaging and virtual meeting rooms. 

Some of the other top advantages of moving to a Cloud-based system include:

- Simple subscription model 
- Work anywhere and on any device
- No hardware or ongoing maintenance 
- Increase resilience and high levels of security
- Lets recruiters do what they do best – concentrate on your clients and placing candidates, not your infrastructure!  

Ditching your on-premise PBX system for a unified communications platform will help to keep your business ahead of the curve, promote agile working and ensure that every client and candidate can reach you anywhere, on any device. 

Get in touch with ExcelRedstone on 0208 661 4652 and ask our experts about the value of unified communications. REC members receive exclusive offers, find out more at www.excelredstone.com/rec 

Contact: Laura Tyson

Phone: 020 8661 4652

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