Making a complaint
Step by step guide for making a complaint against an REC member, or about the REC.
If you have a complaint about an REC member, we encourage you to raise any complaint directly with the member in the first instance. If you're not satisfied with the member’s response, we can deal with complaints against members through the REC’s Complaints and Disciplinary Procedure.
All REC corporate members must pass a compliance test every two years to join and stay in REC membership, which covers industry legislation plus the REC's Code of Professional Practice.
Our Code helps recruiters get it right. It goes further than the legal obligations and makes sure you are always acting ethically.
If you are displaying the REC logo, it's a sign of quality. It tells candidates and clients that you have passed our Compliance Test and adhere to our Code.