Interview: David Bamgbade, Winner of Best Candidate & Client Experience at the 2015 IRP Awards

David Bamgbade is a brand manager at CRG Resourcing and last year's winner of Best Candidate and Client Experience at the IRP Awards.

Recruitment Matters recently caught up with David.

Congrats on the win. How has 2016 started?

It’s been very exciting. We’ve brought on some new contracts, and things are looking very busy for us for the rest of the year.

What makes a good candidate and client experience? I would say building a really strong relationship with our clients to a point where it’s more about the relationship than the money side of things. I don’t differentiate clients from candidates – I want to build a relationship where my candidates work for me and don’t want to let me or the organisation down. It’s all about building and maintaining those relationships.

What makes a good recruiter?

A good recruiter is one who puts aside the monetary respects of the position. What a lot of recruiters tend to do is put a value above a client’s head and forget the relationship aspects of the recruitment journey. You often find recruiters greet clients with “How are you doing?” without really caring too much about the answer. We want people to show a genuine interest in the clients and candidates. When you get to that point where you’re interested in people, the results speak for themselves.

What does the future hold for you?

The future is bright, and there are a lot of exciting things happening within the organisation right now – but I can’t say much. It’s going to be a big year for CRG. I think any company always aims to be better year-on-year. It was a great 2015, but we want it to be a better 2016. We’ve got a good leadership team and recruiters and support staff, with good people comes good results.

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