Ombudsman Services is a national private sector ombudsman scheme. We independently resolve complaints between consumers and companies that are signed up to our scheme. Our service is free for consumers. We are an impartial and cost effective means of resolving disputes outside of the courts.

We are approved to provide alternative dispute resolution across a range of sectors including energy, communications and property. We are also approved by the Chartered Trading Standards Institute to provide redress in non-regulated sectors such as retail and home improvement.

For more information on Ombudsman Services and the roles they recruit for, click here.

Back to top
Award winning services AEA award logoTop 100 - 2017Association Excellence Awards 2017MemCom 2017 Awards