We are a boutique management consultancy that operates globally with the core purpose of helping our clients to drive business and customer growth through more effective engagement with their people.

We make this happen by:

  1. Improving talent attraction and retention to develop leadership capabilities and reduce recruitment costs
  2. Creating clarity of purpose and intent within organisations to improve employee effectiveness and align behaviours with the right business outcomes
  3. Unlocking extra motivation, productivity and performance across large workforces and teams
  4. Building customer-centric cultures that drive customer satisfaction, retention and growth
  5. Delivering customer service and experience initiatives that improve customer value and profitability

We help our clients strengthen connections between their brand, their customers and their people to drive performance and growth from the inside out.

We have delivered outstanding results for major global organisations. From 40% improved staff retention for a well-known retailer to 20% increased member retention for a global leisure brand. We are driven by achieving exceptional client outcomes and take immense pride in helping our clients to succeed.

Our people make us truly unique. They have run successful businesses, led large functions in global organisations, and helped build the world’s most loved brands. A unique mix of ex-marketing directors, customer strategists and employee engagement specialists means we have the capability to drive both employee and customer outcomes, make complex organisational change stick, and know how to make a measurable commercial difference.

We have many long-term, successful client partnerships with organisations such as Fitness First, IBM, Welcome Break, Shelter, Gourmet Burger Kitchen, and AXA SunLife.

For more information on Dragonfish, and the roles they recruit for, click here.




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