The Recruitment & Employment Confederation (REC) is the professional body for the recruitment industry. All members must abide by a Code of Professional Practice (REC Code). Above all, the REC is committed to raising standards and highlighting excellence throughout the recruitment industry.
Complaints that are not resolved through a formal investigation may be referred by the Complaints Manager to the Professional Standards Committee. This may include cases where the complainant or the agency appeals the decision of the Complaints Manager and cases where the agency has not co-operated with REC and the Complaints and Disciplinary Procedure.
The Professional Standards Committee (PSC) is made up of corporate and individual members of REC as well as representatives from the Confederation of British Industry (CBI) and the Trade Union Congress (TUC). The PSC has full powers to investigate complaints against members and issue sanctions which may include – a reprimand, a compliance order, an inspection at the agency’s premises and ultimately expulsion from REC. The Professional Standards Committee has the authority to decide that sanctions may be publicised.