Scale Up Live - Customer Service Excellence

Scale Up Live

Please note this event is now fully subscribed, to be placed on the waiting list please contact us or call 0207 0092100.

Scale Up Live: Customer Service Excellence for recruiters

Clients and candidates are more demanding than ever before, their expectations of recruiters is demanding. Which means a recruitment business must work harder and look for new ways to create experiences that are excellent and foster customer loyalty.

Providing a great candidate experience is essential in times of talent shortage. Being able to differentiate your service offering to your clients and candidates is a way to make your business stand out from the crowd, increase loyalty, spend and so deliver superior sustainable growth.

What will be covered?

This Scale Up Live event will explore how successful recruitment businesses are using customer excellence. In recruitment businesses service is delivered by our people so we will also explore how to deliver outstanding employee engagement. You will learn from those that have been recognised as excellent and leave with ideas and strategies to implement in your business.

With a mixture of presentations, keynotes and discussions, the event will cover:

The REC will be sharing the findings from the latest Scale Up research publication on customer excellence.

How much does it cost?

REC & IRP Members: This event is Free to all REC & IRP members as we want as many recruiters as possible to take advantage of this event. Please use Bok Now button to book your place online.

Non-Members: £500 + vat (refunded if you become a REC member within two months of the event). Please call us on 0207 009 2100 to book and pay over the phone.


When Where  
Start: 25th Apr 2017 - 12:45
End: 25th Apr 2017 - 18:00
REC, 1st Floor Dorset House, 27-45 Stamford Street, London, SE1 9NT Book now
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